Privacy Policy

PRIVACY POLICY

Trishul Adventures understand the importance of individual privacy and the protection of personal information and data is our utmost priority. 

Trishul Adventures Pvt. Ltd., is an Indian Company registered under the Companies Act, 2013 having its registered office at 4B 101, Mahindra Bloomdale, MIHAN, Khapri, Nagpur (MH) – 441108. 

This Policy describes how we treat user information we collect on our platforms (website, social media handles, etc) and other offline sources. By visiting and/or using our website, you agree to this Privacy Policy. If you have an objection to our policy, please do not use our Website or any other social media platform managed by Trishul Adventures Pvt. Ltd.

Information Collected by us – 

We collect your name, email, mobile number, phone number, address, etc. We collect your billing name, billing address, and payment method when you book a trip/trek with us. We NEVER collect any other financial information like credit card number, expiry date, or other details on our website. 

How this information is Collected – 

We collect data through our platforms like website, Facebook Page, Instagram Page, or any similar platform, also through the physical forms/declarations submitted to us.

How we use this information – 

• The user’s information is being stored and processed in accordance with Information Technology Act 2000 and the Rules thereunder. 
• We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or to confirm your registration for an event.
• We will be using the user’s information for marketing and promotional purposes, conduct surveys, contest, etc. for our products and services which might be of interest to our customers. However, this is only done with the user’s consent and the user has all the right to opt out and deny receiving these messages. 
• The data is also used for analyses purpose which helps us in making our products and services better and allows us to take proactive measures toward the safety of our customers.   
• It also helps in optimizing our process and offering a better user experience to our customers.
• We use the information to understand & resolve the issues and grievances of our unhappy customers.
• The media (photographs & videos) created by our representatives during the trek/trips is our intellectual property. You may get feature in this content. While agreeing to our terms and services, you permit us to use such creative content, unless specified otherwise by a participant, before the start of the event. 
• If we will publish the content created by our participants on our platforms, we will be doing that while giving due credit to the creator. 
• We use information as otherwise permitted by law.

Sharing Information with third-parties

• We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
• We will share information with our business partners. We do not share the personal information of customers with anyone unnecessarily. However, for safety and/or arrangement purposes with an intent to make your experience a better one, we may require you to share your personal information (name & contact details) with the relevant vendors.
• We may share information if we think we have to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud. 
• We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We will share/sell some or all of the User’s personal information with another business entity should we plan to merge with or be acquired by that business entity. In such case, the other business entities or the new entity will be required to follow this privacy policy concerning the User’s personal information.
• The data collected is also used for advertising using Google Ads, Facebook Third-party vendors, including Google & Facebook, who use cookies to serve ads based on someone’s past visits to our website. Of course, any data collected will be used in accordance with our privacy policy, as well as Google & Facebook privacy policies.
• We may also use a third party to help us gather and analyze information about the areas that you visit on the website to evaluate and improve the customer experience and the convenience of the website, and to help us evaluate some of the specific information related to your website visits.

Third-party sites 

If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. 

Changes to this Privacy Policy

We might have to make ammednment and revise the Privacy Policy from time to time. We reserve all rights to change and modify this Privacy Policy at any time without pre-information to the users. The revised policy will be displayed on our website. All the information collected prior to or after the new Policy become effective, will be governed by the newest Privacy Policy then in effect.

Contact Us

Your inputs regarding our Privacy Policy or our Services are most welcomed. If you would like to contact us for any reasons please e-mail us at infor@trishuladventures.com 

Who we are

Our website address is: https://www.trishuladventures.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

LOCO

This plugin doesn’t collect any data from public website visitors.
Administrators and auditors may wish to review Loco’s plugin privacy notice.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.